How is the minimum monthly payment calculated?
The minimum payment due each month is normally the greater of $10, 2.25% of your New Balance, OR 1.00% of your New Balance plus the finance charges assessed for that billing cycle.
We may also include past due amounts, any newly accrued fees and charges, and amounts in excess of the Credit Limit. If the New Balance is less than $10, you pay only the balance.
Top of Page
Where do I send my Advanta Business Card payments?
Regular or Priority Mail Send to:
Advanta
P.O. Box 660676
Dallas, TX 75266-0676
UPS, FedEx, Airborne Express, etc. Send to:
Advanta
Box #660676
2701 East Grauwyler Rd., BLDG 1
Irving, TX 75061
Top of Page
When is the money for the payment drawn from my account?
The debit to your checking or savings account is processed on your scheduled payment date or on the following business day if that scheduled payment due date is a non-business day.
Top of Page
Can I pay other bills with this service?
No. You can only schedule payments to Advanta.
Top of Page
Are there any fees associated with this service?
No. Currently, there are no fees charged by Advanta for paying your Advanta bill online.
Top of Page
Can I make payments from more than one bank account?
Yes. You can register and make payments from as many accounts as you wish.
Top of Page
How far in advance of the due date should I schedule a payment?
To ensure payment is applied on time, please complete payment transactions by 5:00 pm E.T. on or before the due date displayed on your statement.
Top of Page
What do I do with the payment coupon of my bill statement that I used to mail back with my check?
You do not need to do anything with your payment coupon. Advanta does not need that portion of your statement if you pay your bill online. Your online billing statement matches
your mailed statement, so we have all the information we need.
Top of Page
What do I do if Advanta has not received or credited my payment?
Verify with your bank that the funds have been debited from your account, request a printed record of the transaction and send it to
Advanta Credit Cards, P.O. Box 9217, Old Bethpage, NY 11804-9217.
Top of Page
What do I do if I receive a late fee when I paid my bill on time?
First, please check your records to verify that you scheduled and completed your electronic payment by 5:00 p.m. ET on your payment due date. If so, please contact
the Advanta Customer Service Department at 1-800-705-7255 to request a review of your account.
Top of Page
How do I cancel a payment?
You can cancel a payment request that has not been processed any time before 5:00 p.m. Eastern Time on your scheduled payment date. To cancel a payment, go to the Pending
Payments under the "Payment Services" option. Select and click "cancel" button in the column next to the payment request you want to cancel.
Top of Page
What do I do if the payment amount is incorrect?
You may cancel an incorrect pending payment amount any time before 5:00 p.m. ET on your scheduled payment date. Go to the Pending Payments under the "Payment Services" option to cancel the incorrect pending payment. After the payment has been canceled, simply initiate a new payment for the correct amount.
Top of Page
Can I still write checks from accounts registered to pay my Advanta bill online?
Yes. You can write checks from accounts that you registered with Advanta to pay your Advanta bill online.
Top of Page
What kinds of payment source accounts can I register for this service?
You may register checking or savings accounts that have Federal Reserve System transit numbers.
Top of Page
Is my information Private and Secure?
Our Web site is secure. For further information regarding our Privacy Statement on the Web, click here or click on the privacy link at the bottom of any page within advantabankcorp.com.
Top of Page
Do I have to use Advanta's online payment feature after I've registered for it?
No, you can continue to pay your Advanta bills by check or money order. The choice is yours for every monthly bill.
Top of Page
My bank requires that I provide Advanta's processing bank information and/or company ID# prior to scheduling a payment. How will my Electronic Funds Transfer payment appear to my receiving bank?
Advanta's Electronic Funds Transfer transactions are processed by Wells Fargo Bank. The debit will appear to the receiving bank as follows: MERRICK BANK / COMPANY ID# 9000002822 (ADVANTA CRDT CRD ONLINEPYMT).
Top of Page
Customer Service